Laundry Linen Porter/Driver (FT)

Join us as Laundry Linen Porter/Driver and earn a $1,000 bonus after your first 90 days!

SUMMARY
The Laundry Linen Porter/Driver is the vital logistical link that keeps our resort running smoothly behind the scenes. This position is responsible for loading, driving, and transporting clean and soiled linens between our laundry facility and various resort departments or lodging buildings. By keeping our housekeeping, health club, and spa teams stocked and organized, your efficiency directly impacts guest comfort and ensures a seamless, luxury stay.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Securely load clean linens onto the truck and unload both clean and soiled linens at resort property locations and the laundry facility
Accurately maintain delivery logs, inventory counts, and process any necessary paperwork
Assist with inventory management at department locations, ensuring correct items are delivered and stocked
Perform pre-trip and post-trip inspections of the vehicle, ensure cleanliness of the truck is maintained; report issues, malfunctions or damage to the truck timely to the Laundry Manager
Maintain gasoline levels, record number of gallons when filled and odometer reading on the daily log
Alert the Laundry Manager if there is a problem with picking up or delivering items
Assist with the sorting of soiled linen, loading and unloading washers & dryers, ironing, etc; assist in any area of laundry as business demands require
Monitor the quality of laundered items and report any misuse of linen/terry to the Laundry Manager
Maintain the cleanliness of equipment and work areas
Maintain excellent service oriented relationships when working with internal and external customers
Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
Follow all driver and vehicle rules of the road, operator requirements, traffic laws, and safe driving practices
Comply with all workplace health and safety operating and reporting procedures including OSHA, and MIOSHA

Ensure personal accountability for all work duties, assignments, and performance expectations

Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behavior

Adhere to uniform and personal appearance standards set forth by the Employee Handbook

Exemplify and model GTRS Core Values

Adhere to and abide by GTRS policies, procedures, and standards

EDUCATION/EXPERIENCE/REQUIREMENTS

A valid Michigan chauffeur’s license with a good driving record
21 years of age or older to be insurable through GTRS insurance policy

OTHER SKILLS AND ABILITIES

Team oriented with strong interpersonal skills, able to motivate others through work habits and set a good example
Effective time management skills when completing assigned tasks
Excellent customer service and communication skills, both written and verbal; communicating information and ideas in speaking so that others will understand
Motivated; positive attitude and ability to perform effectively under high pressure/volume

TYPICAL PHYSICAL & MENTAL DEMANDS

Ability to quickly move arms, hands, and fingers to grasp; manipulate and assemble objects; walk; reach with hands and arms
Ability to lift, push, and pull heavy items, often 50 and up to 700 pounds
Ability to work in an environment where elevated temperatures (85-100 degrees) and humidity are common, especially during the summer months
Physical stamina for operating liftgates and hand pumps
Ability to walk; sit; climb or balance; and stoop, kneel, crouch, crawl, or stand for long periods of time
Ability to comprehend and follow directions, schedules, routes, and procedures
Ability to see objects at close and far range, maintain eye contact, and engage with internal and external guests in a courteous and professional manner
Read and interpret documents such as handbooks, reports, operating and maintenance instructions, and procedure manuals
Strong attention to detail; excellent organizational, communication and customer service skills
Effectively handle stressful and difficult situations/interactions while remaining focused and professional
Work productively under strict time restraints with variable deadlines; last minute requests and changes will occur at any time

WORKING CONDITIONS

Moderate to loud work environment
Start and end times are determined by daily work volume, concluding when all assignments determined by the manager have been completed
Frequent exposure to a wide range of weather conditions
Fast-paced environment
Flexible schedule, willing to adjust and work evenings, weekends, and an occasional holiday
Parking assignments may vary seasonally, and employees should be prepared for the possibility of an extended walk to the building