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Excelerate Legal

Lawfirm Virtual Assistant

Posted Updated
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Client Communication
-Communicate professionally with clients in English, Spanish, and French.
-Answer inbound and outbound calls professionally and provide timely client support.
-Assist clients with questions and updates related to their immigration matters.

Client Intake and Scheduling:
- Conduct client intake and gather required information.
- Schedule consultations and appointments.

Immigration Assistance & Case Support
-Assist attorneys and paralegals with immigration case preparation and administrative tasks.
-Follow up with clients regarding case requirements, missing information, and supporting documents.
-Assist with organizing documentation for immigration petitions, applications, and case files.
-Coordinate with attorneys, paralegals, and case managers regarding case status and client requirements.
-Maintain accurate and up-to-date client information in the CRM.

Translation and Documentation
-Translate and interpret client communications and legal/immigration documents when needed.
-Request, organize, scan, and upload legal and immigration documents.
-Ensure documents and client information are properly organized and accessible.

Case Management and Support:
- Follow up with clients regarding case requirements.
- Coordinate with attorneys, paralegals, and case managers.
- Provide administrative and customer support to the legal team.
- Ensure confidentiality and compliance with firm policies.

Location: Remote - Anywhere

Skills required for this job:

  • CRM
  • Case management
  • Client Intake
  • Communicative competence
  • Corporate compliance
  • Language interpretation
  • Legal documents
  • Scheduling
  • Virtual assistance
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