Lawfirm Virtual Assistant
Client Communication
-Communicate professionally with clients in English, Spanish, and French.
-Answer inbound and outbound calls professionally and provide timely client support.
-Assist clients with questions and updates related to their immigration matters.
Client Intake and Scheduling:
- Conduct client intake and gather required information.
- Schedule consultations and appointments.
Immigration Assistance & Case Support
-Assist attorneys and paralegals with immigration case preparation and administrative tasks.
-Follow up with clients regarding case requirements, missing information, and supporting documents.
-Assist with organizing documentation for immigration petitions, applications, and case files.
-Coordinate with attorneys, paralegals, and case managers regarding case status and client requirements.
-Maintain accurate and up-to-date client information in the CRM.
Translation and Documentation
-Translate and interpret client communications and legal/immigration documents when needed.
-Request, organize, scan, and upload legal and immigration documents.
-Ensure documents and client information are properly organized and accessible.
Case Management and Support:
- Follow up with clients regarding case requirements.
- Coordinate with attorneys, paralegals, and case managers.
- Provide administrative and customer support to the legal team.
- Ensure confidentiality and compliance with firm policies.
Location: Remote - Anywhere
Skills required for this job:
- CRM
- Case management
- Client Intake
- Communicative competence
- Corporate compliance
- Language interpretation
- Legal documents
- Scheduling
- Virtual assistance