At Union Gospel Mission, our work is more than a career—it is a calling to serve others with compassion, integrity, and the love of Jesus Christ. We invite dedicated, mission-minded leaders to join a collaborative team committed to creating meaningful opportunities for hope, healing, and lasting life transformation in the Lewiston community.

UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.

SUMMARY OF POSITION:

Provide guidance and leadership to all Ministries to Lewiston, ID. Serve as the onsite Director of Lewiston Idaho. Oversee all activities ensuring consistency in programming between Lewiston Ministries and all other UGM Ministries through subordinate Managers.

DUTIES & RESPONSIBILITIES:

Key Result Area #1: LEADERSHIP AND MANAGEMENT

• All Employees know and practice UGM’s cultural Core Values and their indicators. The Core Values are applied and observed.
• Ministries programs and services are aligned to promote long-term recovery and life transformation.
• Oversee the operation of the UGM Lewiston shelter including case management services, chaplain services, Employment Readiness Program, First Steps and work therapy.
• Effectively serving the emergency needs of men, women and children in crisis.
• Collaborating with LIFE Recovery programs to promote long-term recovery.
• A success matrix is maintained with meaningful statistics to substantiate the effectiveness of the ministries.
• Executive Director is aware of all critical activities including staff, operations and programming in your departments.
• All staff know and participate in the Outcome Based Management Process, e.g. SWOT’s, SMART goals, PDP’s, One-on-one’s.
• SMART WIGS (wildly important goals) are being identified and achieved that are effective in the life transformation of men, women and children.
• Regular team building and planning meetings are scheduled to discuss the effectiveness of collaboration and programming.
• Ensure that all staff are trained on how to use the client database and understand what information is to be entered into it (Waypoint).

Key Result Area #2: VOLUNTEERS

• Each staff knows how to apply for a volunteer and is trained to equip their volunteers for purposeful service.
• Each volunteer has a current job description with duties designed to contribute to the objectives of the Ministries.
• Staff are trained how to interview and identify qualified and suitable candidates.
• Adequate time and resources are allocated to fully train new volunteers including some of the components of Rescue.
• All new volunteers receive a condensed safety orientation of the facility and procedures they will be working with.
• Staff are documenting One-on-one’s with their volunteers on their Volunteer Score Card.

Key Result Area #3: STAFF

• Each staff position has a current job description with duties designed to contribute to the objectives of the Ministries.
• A selection committee of two or three trusted staff are trained by HR to conduct interviews and identify qualified and suitable candidates.
• Adequate time and resources are allocated to fully train new staff including components of Rescue.
• All new staff attend the first available new employee orientation.
• All new staff receive a safety orientation of the facility and procedures they will be working with.
• One-on-one’s with your Key Leaders and Direct Reports are documented in their PDP at least once a month. More when necessary.
• At least one staff is designated to be the safety liaison, participate on the Safety Committee and bring safety training back to the team.
• Worker hours are approved on the time clock system daily or bi-weekly, verifying paid time off, to ensure accurate payroll
• Inform Human Resources of any changes to personnel, e.g. employment status, job duties, personal information.
• Any actions taken against or by an employee are documented and sent to HR to put in the employee file, e.g. employee warning, incident report
• An Employee Handbook and Emergency Action Plan are available for staff to review when needed.

Key Result Area #4: FINANCIAL, ADMINISTRATION, OPERATIONS

• One employee is designated as the contact for Accounts Payable, and is responsible for sending invoices and receipts to Accounting@uniongospelmission.org.
• Invoices and receipts are approved and sent to the accounting department within two days of purchase
• Credit card receipts are accounted for, and statements are sent to the accounting department within 3 days of statement closing
• One employee is designated to submit Request for Maintenance Forms-RFM’s.
• Employees submit IT and phone help requests to helpdesk@uniongospelmission.org and respond to follow-up requests when needed
• Written procedure manuals are in place for each administrative, operating and safety process to help guide and train new staff and volunteers

Key Result Area #5: DEVELOPMENT, PR, FUNDRAISING

• Employees know how to cast the vision of their department to volunteers.
• Employees know how to transfer the cause to volunteers and donors on the impact they have making in the lives of our guests.
• Shelter Director is able to present UGM to constituents including donors, government officials, volunteers, or any parties interested in the UGM Lewiston Shelter.

SKILLS & QUALIFICATIONS:

• Committed Christian, able and willing to model servant-leadership and interested in being part of a ministry for the poor, homeless, drug addicted and mentally ill. Grounded in the Christian faith as a mature, active member of the body of Christ. In accordance with Union Gospel Mission Statement of Purpose, Statement of Vision and Statement of Faith.
• Strong Interpersonal skills - exercise compassion and discernment while modeling the teachings of Jesus Christ.
• Able and willing, as a unified team member, to honor the leadership, chain of command, and standards and ministry objectives of Union Gospel Mission.
• Computer literate (Word, Excel, Outlook); able to complete documents, reports and accurately record information. Willing to continue education as needed or required.
• Excellent communication skills including written, verbal and instructional.
• Must have a teachable spirit and the ability manage multiple emotional and task related variables, listen, and make sound decisions in alignment with UGM’s purpose.
• Minimum ten years of sobriety, if in recovery.
• Insightful, trustworthy, honest, reliable, model appropriate boundaries, and strong work ethic.
• Valid Washington or Idaho driver’s license– required.
• CPR/First Aid certification – required.
• Yearly TB clearance – required.
• Criminal background check clearance – required.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

• Work is primarily indoors and may require climbing three flights of stairs, sitting, standing, bending, reaching, and going from building to building - Continuously.
• Requires working with a diverse population, many of whom struggle with homelessness, addiction and mental illness – continuously.
• Requires a sustained level of high energy, stamina, and the ability to move about all of the facilities on a regular and ongoing basis – frequently.
• Requires the ability to hear, see, and speak clearly – continuously.

EQUIPMENT/TOOLS USED:

• Computer, Word, Excel, Database, Outlook, Internet, Virtuous CRM, UKG HR, Copier/printer/Scanner, Phone, Fax, Breathalyzer, and Drug Testing Kit.

EDUCATION/EXPERIENCE:

• BA or MA in Business Administration, Organizational Leadership or related field – preferred.
• 5+ year’s prior related experience, or equivalent combination of education and experience.

#UGMUKG

Union Gospel Mission is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry, which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position essential in the fulfillment of our ministry and Statement of Purpose. As such, employees must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in all of the ministry activities of Union Gospel Mission;
• Subscribe to Union Gospel Mission Statement of Faith and UGM Distinctives upon hire and continuously while employed
• Adhere to Union Gospel Mission Employee Handbook.