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Lead Account Director


We're looking for an experienced Lead Account Director who thrives in a fast-moving agency environment.

You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Requirements

Responsibilities

  • Own executive-level client relationships and serve as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner directly with agency leadership to scale operations.

Requirements

  • At least 5–10+ years in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication.
  • Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
  • Ability to work during US Central Time business hours.
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What this application asks

workable

First name, Last name, Email, Phone, Address, Resume

  • Do you have at least 5 years of experience working in a digital marketing, advertising, or creative agency? yes / no
  • Have you been the primary client lead, managing strategic relationships with senior stakeholders such as founders, executives, or CMOs? yes / no
  • Have you led the delivery of multiple concurrent client accounts, coordinating cross-functional teams (e.g., SEO, Paid Media, Design, Web Development, and Content)? yes / no
  • Are you available to work standard US Central Time (CST/CDT) business hours? yes / no
  • Please also share your expected monthly rate (in your local currency) and earliest availability to start. written answer

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