Lead AI/ML Engineer
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Lead the design, development, and deployment of scalable AI/ML and Generative AI solutions that address critical business and operational challenges
- Architect and implement reusable AI platforms, agentic workflows, and intelligent automation capabilities to accelerate enterprise adoption of AI
- Provide technical leadership and mentorship to engineering teams, establishing best practices for AI solution development, model deployment, and operational excellence
- Partner with product, business, and technology stakeholders to define AI roadmaps and deliver high-value solutions that improve efficiency, quality, and customer experience
- Drive innovation in areas such as GenAI, NLP, intelligent document processing, and workflow automation while ensuring alignment with enterprise governance and security standards
- Optimize and scale production AI systems, improving reliability, performance, and business value realization across multiple initiatives
- Builder Responsibilities:
Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Data Science, or a related field
- 8+ years of software engineering experience, including 2+ years developing and deploying AI/ML solutions in production environments
- Solid experience with Generative AI, Large Language Models (LLMs), NLP, prompt engineering, RAG architectures, and agentic AI frameworks
- Experience designing scalable cloud-based AI solutions on Azure and integrating AI services into enterprise applications
- Solid understanding of AI governance, security, responsible AI practices, and enterprise deployment standards
- Proficiency in Python and modern AI/ML frameworks such as TensorFlow, PyTorch, LangChain, Semantic Kernel, or equivalent technologies
- Demonstrated ability to lead complex technical initiatives, mentor engineers, and collaborate effectively with business and technology stakeholders
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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