Lead Analyst - Business Systems(Workday Prism)

Summary

Lead a team to design and implement Workday Prism Analytics solutions, integrating HR data from multiple sources to build reports and dashboards that drive business decisions.

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

  • Transforming Data into Strategic Business Insights: Integrate data from multiple enterprise sources (Workday, UKG, iCIMS, VMS etc.).

  • Driving Digital Transformation Through Business Analytics: Solving complex business problems through analytics and automated manual reporting processes.

Job Details

Position Title: Lead Analyst Business System

Career Level: P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The HRIS team is a community of dedicated professionals committed to managing and optimizing the technology, systems, and data that support HR processes across an organization.

Impact

Experienced Workday Prism Consultant with 8+ years of IT experience, including strong expertise in Workday Reporting, and Prism Analytics. Proven ability to design, implement, and optimize data integration and analytics solutions using Workday Prism, enabling data-driven decision-making.

Key Deliverables

  • Design and develop Workday Prism Analytics solutions including data pipelines, datasets, and transformations.

  • Integrate data from multiple sources (Workday, external systems, flat files, APIs) into Prism.

  • Perform data cleansing, transformation, and enrichment using Prism pipelines.

  • Build and maintain Prism datasets for reporting and analytics use cases.

  • Develop advanced Workday reports and dashboards leveraging Prism data.

  • Collaborate with HR and business stakeholders to gather requirements.

  • Ensure data quality, consistency, and governance across Prism solutions.

  • Optimize Prism performance and troubleshooting issues related to datasets and pipelines.

  • Support Workday reporting and analytics initiatives.

  • Assist in security configuration and data access controls within Workday Prism.

  • Work closely with integration teams on EIB, Core Connectors, and APIs.

  • Participate in Workday releases, testing, and upgrades.

Skills and Qualification

Functional/Technical Skills:

  • Good Knowledge of Workday Technology

  • Strong understanding of HR processes

  • Ability to translate business requirements into technical solutions

  • Experience in reporting, forecasting, and analytics use cases

Soft Skills:

  • Excellent communication and stakeholder management

  • Strong analytical and problem-solving skills

  • Ability to work independently and in team environments

  • Agile/Scrum experience is a plus

Relationships & Collaboration

  • Reports to: Associate Director

  • Partners: Cross-functional teams and HR stakeholders

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.