Lead Application Engineer

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers Consult customers on solutions generating value for their use cases Customer and sales team support via in person, Virtual call, e-mail, Phone calls Travel for Customer Application Trial/ Validation Collaborate with the focus market team to support target accounts and hero applications Mediate the special equipment request with equipment services to obtain quotes Troubleshoot adhesive/equipment related to technical issues Provide technical support level 2 for TIS (Technical Information Services) for specific technologies Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool Test Plan (coordination, logistics, Lab ops or AE test) Report Writing and Review Lab Sample management in application engineering labs While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc Organize and execute technical trainings Build new product technical launch packages Create Sustainability Value proposition