Lead Auditor - (Quality Assurance BCAP)
Summary
USAC, the administrator of the $10B Universal Service Fund for the FCC, seeks a Lead Auditor to provide quality assurance for its Beneficiary and Contributor Audit Program in Washington, DC — reviewing audit workpapers and reports, enforcing audit standards and FCC rules, developing audit manuals/tools, and delivering team training.
USAC’s target compensation range for a new hire into this position is $100,000- $115,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401k, FSA, Life Insurance, Paid Time Off, Commuter Benefits, and Wellness Programs.
Why Work Here?
Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at:
Benefits
USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.
A Multicultural Team
We have actively built an organization that doesn’t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.
USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused
As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking an experienced, dynamic and collaborative professional to serve as Lead Auditor (Quality Assurance for BCAP) on our Audit and Assurance team. Reporting to the Senior Director of Audit and Assurance you will:
Strengthen the audit quality framework within the Audit and Assurance Division by evaluating audit work, ensuring adherence to professional standards, and driving continuous improvement across processes, tools, documentation, and training. This role supports the Beneficiary and Contributor Audit Program (BCAP), ensuring audits are conducted consistently, efficiently, and in compliance with applicable requirements, including FCC rules, programmatic guidance, updated audit standards, and AAD Workpaper Standards. This role contributes to protecting the integrity of all USF programs and reducing fraud, waste, abuse, and improper payments. This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.
Working in a creative and fast-paced environment, the Lead Auditor (Quality Assurance for BCAP) will either oversee and/or perform the below duties within a program or in support of enterprise and program support functions. Among others, your responsibilities will include the following:
- Review audit workpapers and reports for clarity, completeness, consistency, and compliance with applicable audit standards and AAD policies and workpaper standards.
- Assess adherence to audit methodology, documentation standards, and required procedures to ensure high-quality and defensible audit outcomes.
- Identify audit deficiencies, trends, and improvement areas, and recommend corrective actions to management.
- Ensure FCC rules, orders, and programmatic requirements are accurately reflected and appropriately implemented in audit procedures.
- Develop and maintain AAD policies, procedures, audit manuals, templates, and audit budget tools to strengthen quality and consistency across BCAP activities.
- Analyze the audit lifecycle to identify opportunities to shorten audit duration while maintaining or improving quality.
- Work with programmatic teams, legal, and fraud risk groups to ensure process updates and new risks are incorporated into the audit approach.
- Support development of strategic initiatives that increase audit effectiveness and expand audit coverage.
- Develop, maintain, and deliver training that are continued professional education eligible (virtual, digital, in-person) related to audit quality and updates to the FCC rules —including documentation standards, workpaper development, audit systems (CAMP), and procedural updates.
- Lead onboarding training for new employees and contractors, ensuring uniform understanding of quality expectations.
- Collaborate on risk assessment activities to ensure audit procedures adequately address program risks and quality objectives.
- Participate in weekly FCC WCB and program meetings to gather quality-relevant information and inform audit procedure updates.
- Present quality insights during webinars, outreach events, and industry conferences.
- Raise compliance and quality issues for management or FCC attention promptly and appropriately.
- Pursue professional development opportunities, including external and internal training and professional association memberships; and
- Assist in other special projects as needed.
About You
The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of the Audit Division.
- Bachelor's degree (master’s degree strongly preferred) in Audit, Accounting, Finance and/or Business
- Five (5) to seven (7) years of professional directly related experience in Accounting and Auditing
- One (1) to Two (2) years of Risk Assessment experience
- Three (3) to Four (4) years operational and/or technical experience
- Universal Service Fund (USF), Telecommunications industry, and Audit experience is required; Finance, and Budgeting and/or regulatory experience desired
- Strong facilitation, critical thinking, and data-gathering skills
- Excellent organizational, attention to detail, analytical, and proven problem-solving skills
- Demonstrate strong interpersonal skills and have strong verbal and written communication skills with the ability to work in high-pressure situations and presentation skills
- Proficient in the Microsoft Office suite (Word, Excel, Outlook, and PowerPoint)
- Possess excellent project management skills
- Ability to work in a collaborative, fast-paced, deadline-driven work environment with a group of professionals motivated by USAC's mission.
- Ability to maintain a high degree of confidentiality and the ability to deal appropriately with sensitive information
- Ability to travel out of town on a periodic, as-needed basis
Licenses and Certificates:
Certified Public Accountant (CPA), Certified Internal Auditor (CIA), and/or Chartered Accountant (CA), required, Certified Fraud Examiner (CFE), preferred
Supervisory Responsibilities:
This position has no direct supervisory responsibilities but serves as a trainer, coach, and mentor for the collective BCAP team members. This position will also participate in interviewing and selecting new AAD staff (employees and contractors).
USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.