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Traveloka

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Lead Backend Engineer - Architecture & AI Tools

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Summary

Lead Backend Engineer at Traveloka owning the multi-service backend for Customer Care across global markets: shaping system architecture, defining API contracts, mentoring junior-to-mid engineers, leading on-call reliability, and steering AI tool adoption to accelerate delivery while managing risk.

Traveloka is seeking a Lead Backend Engineer to design, build, and own the multi-service backend powering Customer Care across its global markets. You will shape system architecture, define API contracts, and drive engineering excellence at scale.

You will mentor junior to mid-level engineers, lead on-call reliability, and influence the roadmap through architectural proposals. You will also steer the use of AI tools to accelerate delivery while managing risk, in a fast-paced travel-tech

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