Lead Business Analyst - Payments

We're looking for a seasoned Lead Business Analyst to take ownership of product strategy and drive execution for platform capabilities within our payments ecosystem. The right candidate will connect business requirements with technical execution, collaborating with cross-functional teams to define product roadmaps and ensure features are delivered successfully in a fast-moving, Agile setting.

Responsibilities

• Take ownership of the product vision, Working Backwards document, and roadmap for one or more platform capabilities
• Define, prioritize, and manage product features, user stories, and backlog items
• Collaborate with stakeholders to uncover customer needs, market opportunities, and potential product enhancements
• Use business insights, customer feedback, and operational metrics to inform product decisions
• Drive feature elaboration and requirements definition efforts
• Represent the customer's voice while championing business needs
• Develop strong relationships across Product, Engineering, Architecture, Operations, and Business teams
• Enable alignment and trade-off conversations, while influencing product direction
• Guide team members and promote a culture of innovation and ongoing improvement
• Oversee the product backlog, acceptance criteria, and feature prioritization
• Work closely with Engineering teams to ensure features are delivered successfully
• Run backlog grooming, sprint planning, and elaboration sessions

Requirements

• 10-15 years of overall IT experience, with a track record of managing technical or platform products in an Agile setting
• Strong background in Business Analysis, BRD, FRD, Stakeholder Management, and Risk Management
• Familiarity with product management, roadmap planning, backlog prioritization, and feature lifecycle management
• Ability to turn business requirements into actionable product features and user stories
• Experience collaborating with engineering teams that build APIs, cloud-native applications, microservices, or distributed systems
• Strong analytical and data-driven decision-making abilities
• Proven ability to facilitate trade-off decisions spanning business, customer, operational, and technical priorities
• Strong communication, stakeholder management, and influencing capabilities
• Willingness to leverage AI-assisted tools (e.g., Microsoft 365 Copilot, ChatGPT, Claude, or similar) to boost product management effectiveness
• Solid grasp of Agile and SAFe frameworks
• Experience in Payments, Open Banking, FinTech, Banking, or Disputes domains
• Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent hands-on experience

Nice to have

• Background in managing high-volume transaction processing or platform products
• Experience establishing product KPIs, adoption metrics, and operational health indicators
• Knowledge of cloud-native architectures, DevOps practices, and modern software delivery approaches

Benefits

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

Sponsored Tech Talks & Hackathons

Unlimited access to LinkedIn learning solutions

Possibility to relocate to any EPAM office for short and long-term projects

Focused individual development

Benefit package:

• Health benefits
• Retirement benefits
• Paid time off
• Flexible benefits

Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)