Lead Case Manager (FT, Swing Shift 12p-8p)

What You'll Do:

The Lead Case Manager will carry a caseload and act as ambassador to community partners. This position is responsible for overseeing the daily functions of the social services team, including admission and discharge processes, civil commitment hearings, group programming, and treatment team. Under the supervision of the Manager of Social Services, this position supports the review and completion of all documentation and ensures the social services team meets all quality, billing, and performance measures.

• With support and guidance from the manager of social services and other clinical leadership, directs, supervises, and evaluates the work of assigned social services staff.
• Participates regularly in Interdisciplinary Treatment Team meetings.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
• Gather collateral from the individual and involved parties to provide a thorough assessment of what an individual’s’ needs are for treatment and discharge.
• Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet Individuals’ needs upon discharge.
• Collaborate with Interdisciplinary Treatment Team to engage, monitor, and communicate with the individual, ensuring that safety is maintained while meeting the individual’s needs.
• Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and Individuals’ activities in the Electronic Health Record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
• Maintain a working knowledge of the Virginia Involuntary Commitment process.
• Maintain a working knowledge of the DBHDS and DMAS behavioral health system.
• Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Complete all required training, attend monthly meetings, and maintain required competencies.
• Coordinates civil commitment process with all necessary stakeholders.
• Provide daily programming/groups.
• Performs all other duties as assigned.

What You'll Bring:

• ​Bachelor’s degree in behavioral health, social services​​

• Experience in an inpatient or crisis healthcare setting
• 3 years of behavioral health or relevant experience
• Must be able to perform Safe Clinch patient restraint techniques
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• State of Virginia Fingerprint Clearance
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if you had:

• Bachelor's degree in healthcare administration, Social Services, or Nursing

• Experience in emergency behavioral health including policies, procedures, and regulatory expectations

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan