Lead Cashier
Job Title: Lead Cashier
Department: Front-End
Reports To: Front End Manager
FLSA Status: Nonexempt
Essential Duties and ResponsibilitiesA Lead Cashier is responsible for performing the following duties (other duties may be assigned):
Set up and oversee functions of each POS station to ensure that they conform to efficiency and quality standards
Train cashiers in the use of sophisticated POS systems to ensure that they provide optimum service to guests
Maintain quality service during payment processing procedures
Respond to guest complaints and suggestions positively and ensure that they are serviced immediately
Assist cashiers in balancing their cash drawers at the end of each shift and ensure that any discrepancies are addressed immediately
Create schedules for all cashiers and ensure that they are implemented properly
Handle bank liaison duties to ensure that daily cash deposits are properly and timely carried out
Resolve employee conflicts and problems, aiming to ensure harmony within the organization
Follows liquor and tobacco laws implicitly, in every regard including, but not limited to the verification and authenticity of valid, acceptable identification. Is responsible for ensuring that all alcohol purchases are made by persons aged 21 and older & and tobacco purchases are made by persons aged 18 and older. Verifies proper identification of guests who appear to be under the age of 30 and are making an alcohol or tobacco purchase.
Education and/or ExperienceHigh school diploma or general education degree (GED). As mandated by California state law; Cashiers who sell alcoholic beverages must be 18 years old or older.
Physical DemandsWhile performing the duties of this job, Lead Cashiers are regularly required to stand for long periods; walk; reach; bend; frequent use of wrists; hands, hands to finger; handle, or feel objects, tools, or controls. Lead Cashiers are frequently required to bend at the waist and reach with their arms and hands into guests’ grocery carts to collect merchandise. Lead Cashiers are occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 50 pounds. Lead Cashiers must have the ability to speak effectively with guests and staff members. Specific vision abilities required by this job include close and color vision.