Lead CCAI Engineer

We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI). The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications. Key Responsibilities M…