Lead Centre Manager
Lead and support centre supervisors and teams to ensure consistent service standards, smooth operations, and a positive staff culture.
Manage manpower planning, recruitment support, training, and roster deployment to ensure adequate staffing across centres.
Develop, review, and enforce SOPs, contingency plans, and operational policies to ensure compliance with regulatory and organisational standards.
Monitor centre performance data (attendance, programme participation, reporting) and ensure timely submission to management and relevant authorities.
Oversee procurement, vendor management, facility maintenance, and incident management to ensure efficient and safe operations.
Plan, implement, and evaluate senior engagement programmes, including befriending initiatives, while driving volunteer management and community partnerships.
Requirement
Diploma/Degree in Social Work, Gerontology, Nursing or related healthcare field.
Minimum 5 years’ experience in operations, team leadership, and stakeholder management