Lead Client Solutions Executive III (Government)
This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
Job Duties/Responsibilities:
As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. Key Roles and Responsibilities:
- Manage SLED accounts in Maryland
- Maintain and retain current Mobility business.
- Win new Mobility business in no/low share accounts
- Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.
- With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects.
- May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
- Establishes/maintains productive long-term client relationships.
- Supports in presenting products, services and migrations that can benefit customer needs.
- Demonstrates broad and strong working knowledge of the organization’s entire product/service line.
- Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.
- Develops responses to Request for Proposals.
- Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
- Owns account relationship, responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement.
- Effectively influences customers to diffuse potential problems.
- Aids in devising direct sales plans/strategies.
- May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.
- May support less experienced sales team through coaching or mentoring. Works on complex projects.
Duties directly related to making sales include:
- Meeting with customers and engaging in sales activities at customer site.
- Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales.
- Traveling to/from the customer premise for sales activities.
- Providing subject matter expertise on technical sales issues.
- Advising customers on suitability of products based on technical needs.
- Preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales.
- Researching/developing solutions with AT&T external partners, including design/engineering.
- Researching customer business/industry to identify new sales opportunities.
Education:
- Typically requires a bachelor’s degree.
Experience:
- Typically requires 5-8 years direct work experience preferably Public Sector.
- Proven experience in sales, preferably within the telecommunications or technology industry
- Strong understanding of FirstNet products, technology, applications, and solutions.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
Columbia, MarylandSalary Range:
$105,400.00 - $158,000.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.