Lead Clinical Workflow & Integration Architect

**Job Description Summary** This role sits within the iRT software solutions team and will play a pivotal part in leading both pre sales and post sales customer implementation activities. Key responsibilities include assessing customer workflows, defining connectivity requirements, and driving the technical implementation framework. iRT is a rapidly growing product in the Oncology Therapy Guidance segment, addressing a critical customer need. In this role, you will collaborate closely with customers as well as service, commercial, and product teams to ensure a seamless experience and consistently high customer satisfaction. **Job Description** We are open to considering candidates from across Europe. **Project Management Leadership** + Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT. + Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation. + Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities. + Partner with internal teams to communicate recurring customer pain points and propose practical solutions. + Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered. **Technical leadership** + Provide subject matter expertise on iRT related interoperability, workflow configurations and IT interfaces. + Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations. + Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes. + Ensure a robust framework is in place to support installation of updates and upgrades that that entitled based on the subscription offering and perpetual service contracts. + Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting. **Quality** + Ensure workflow documentation, configuration inputs, and connection-related activities are completed accurately and in line with applicable quality requirements. + Support testing, issue resolution, validation support activities, and go-live readiness along with service team for configured workflows and established connections. + Identify and report any quality or compliance concerns and take immediate corrective action as required. **Qualifications (must have):** + Experienced Engineer with STEM Majors. + Experience supporting workflow implementation, customer onboarding, installation, or technical deployment activities + Understanding of implementation lifecycle activities including requirements gathering, setup, testing, issue resolution, and deployment support + Working knowledge of JSON, XML, web services, SQL, relational databases + Expertise with interconnectivity technologies including application layer protocols such as DICOM/DICOM-RT, IHE-RO, HL7, Rest APIs, system to system connectivity etc., + Understanding of interface setup, data mapping, and connection troubleshooting + Understanding of software deployment, environment setup, and configuration management concepts. + Strong communication skills and customer project management experience. + The ability to travel up to 25% internationally **Desired Characteristics (nice to have):** + Master's degree in STEM Majors preferred. + Previous experience with software deployments in Oncology Centers/ Hospitals is a plus. + Ability to work in a highly independent manner as well as in team, able to contribute collaboratively in multidisciplinary teams + Good to have working knowledge of Java, ObjectScript, cloud technologies, and InterSystems platforms. \#LI-BJ1 \#LI-HYBRID **Additional Information** **Relocation Assistance Provided:** No