Lead Commercial HVAC Service Technician

Morristown/Jefferson City, TN | Take-Home Vehicle + Paid Drive Time + Daily Overtime

If you’re the technician others call when the problem is difficult—and you enjoy helping good technicians become even better—we should talk.

Perfection Group is hiring a Lead Commercial HVAC Service Technician to support commercial and industrial customers throughout Morristown, Jefferson City, and the surrounding East Tennessee market.

This is a hands-on field role for an experienced technician who can independently solve complex equipment problems, build trusted customer relationships, and provide credible technical guidance to other technicians. You’ll continue working directly on equipment while serving as a resource when the team encounters challenging service issues.

What You’ll Get

• Competitive hourly pay based on experience

• Overtime paid after eight hours worked in a day

• Double time for work performed on observed holidays and between midnight and 6:00 a.m.

• Paid drive time after the first 30 minutes of your commute each way

• Take-home company vehicle with fuel, maintenance, and operating costs paid by Perfection Group

• Weekly on-call stipend equal to seven hours of your regular hourly rate when scheduled for rotation

• Additional pay for call-outs and qualifying after-hours work

• Company-provided major tools, technology, uniforms, and PPE

• Safety boot reimbursement

• Paid company and manufacturer technical training

• Company-paid medical coverage for associate-only plans

• Dental and vision coverage

• Company-paid life insurance

• Company-paid short- and long-term disability coverage

• Paid time off and paid parental leave

• Floating holiday

• 401(k) with company match

• Annual profit sharing

• Employee referral bonus program

• Year-round commercial service work

• Opportunities to expand your leadership and technical capabilities

The Work

You’ll diagnose, repair, and maintain commercial and industrial HVAC equipment at customer facilities throughout Morristown, Jefferson City, and the surrounding service area.

Depending on the customer and assignment, equipment may include:

• Chillers and chilled-water systems

• Boilers and hydronic systems

• Packaged rooftop units

• Split systems and heat pumps

• Air-handling and make-up air systems

• Commercial refrigeration equipment

• Variable-frequency drives

• Building automation and HVAC control systems

Your responsibilities will include:

• Troubleshooting complex mechanical, electrical, refrigeration, airflow, hydronic, and controls-related problems

• Identifying the root cause of equipment failures and developing practical repair solutions

• Performing preventive maintenance that improves equipment reliability, efficiency, and service life

• Clearly explaining equipment conditions, repair needs, and recommended solutions to customers

• Identifying necessary parts and completing repairs according to manufacturer specifications and safe work practices

• Providing field support and technical guidance to less-experienced technicians

• Helping teammates work through difficult service issues without simply taking over the call

• Sharing knowledge, reinforcing safe work practices, and helping strengthen the team’s overall technical capabilities

• Maintaining accurate service notes, repair documentation, and follow-up information

• Communicating scheduling changes, parts needs, and customer concerns promptly

• Coordinating effectively with dispatch, customers, leadership, and other technicians

• Participating in a rotating emergency on-call schedule, including nights and weekends

• Maintaining an organized company vehicle, tools, inventory, and work area

• Participating in company- and manufacturer-provided technical and safety training

What You Bring

• Five or more years of commercial or industrial HVAC service experience

• Advanced diagnostic and troubleshooting skills

• Strong hands-on experience with chillers, boilers, hydronic systems, and HVAC controls

• Experience independently managing complex commercial service calls from diagnosis through completion

• Strong knowledge of electrical, mechanical, refrigeration, airflow, hydronic, and building-control systems

• Ability to read and interpret schematics, wiring diagrams, equipment documentation, and control sequences

• Ability to provide patient, practical, and credible technical guidance to other technicians

• Clear, professional communication with customers, dispatch, leadership, and teammates

• Dependability, sound judgment, and consistent follow-through

• Ability to work independently while remaining connected and accountable to the broader team

• Commitment to safe, accurate, high-quality work

• Universal EPA Section 608 certification

• Valid driver’s license and an acceptable driving record

Completion of an HVAC trade-school program, apprenticeship, or equivalent technical training is preferred. Comparable commercial field experience will also be considered.

We do not expect one technician to know every system or have every answer. We are looking for someone with strong commercial HVAC fundamentals, advanced troubleshooting ability, and the judgment to know when to teach, collaborate, research, or ask for additional support.

Why Perfection Group?

We believe skilled technicians should be trusted, supported, equipped, and given opportunities to keep growing.

Perfection Group designs, builds, and improves facility comfort, efficiency, and health for commercial and industrial customers. Our technicians perform meaningful, technically challenging work while building long-term relationships with customers who depend on us to keep their facilities operating.

Our work is guided by four Core Values: Do What’s Right, Work Together, Be Transparent, and Build Loyalty.

If you’re an experienced commercial HVAC technician ready to remain hands-on while taking a leading role in serving customers and developing others, apply today. We’d like to meet you.

Perfection Group is an equal opportunity employer.