Lead Content Strategist

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Lead Content Strategist

Seeking a creative writer and storyteller to create content for global programs that illustrate Conduent’s culture and business. Our small but mighty internal communications team is looking for a roving reporter - someone who wants to dig in quickly, bring ideas to the table, and create new ways to support our culture through storytelling and engagement. If you have experience in both digital and traditional channels and desire to help create content that makes audiences stop, listen, and take action, please apply. The ideal candidate is passionate about telling stories, fast and witty in converting a conversation to a consumable blurb, and constantly keeping content fresh. If you’re a go-getter and enjoy creative freedom, we want you on our team!

Responsibilities

• Executes Conduent’s internal communications content strategy by crafting and executing a successful content plan that strengthens associates' understanding of Conduent’s business and culture.
• Manages and monitors our internal social media platform; including all content and leads engagement campaigns.
• Sources, owns, and executes all content in various formats (written and video) to reach Conduent’s diverse associate audience.
• Writes a range of corporate internal communications across multiple channels while retaining the key messages to engage and inform all levels of associates globally. Channels include email, news articles, blogs, Yammer posts, and videos.
• Collaborates with key technology partners on digital tools and capabilities to maximize reach.
• Provides support, in partnership with senior director, for D&I, HR communications, crisis and other key programs.
• acts as an internal communications SME for global and regional projects.
• Identifies communications objectives, develops solutions, and executes communications plans in collaboration with teammates and partners across the company.
• Ensures that the planning, development, and execution of communications deliverables are aligned with Conduent’s brand standards and reinforce the company’s values and goals.
• Measures the effectiveness of communication activities and uses feedback to improve future efforts.
• Collaborates across the company as appropriate to align messages and communications tactics.

Qualifications

• 3-5 years of corporate communications experience, preferably with internal communications.
• Superior writing (creative and business) and editing skills, with demonstrated experience developing content for a variety of internal channels and tailoring content for a range of internal audiences.
• Experience and familiarity working in a Microsoft environment is strongly preferred – Teams, Stream, Yammer, and SharePoint.
• Creative storyteller with experience writing engaging, people-centered content to reach hard to engage audiences.
• Digitally-savvy, self-starter with a bias for speed.
• Experience in producing and editing corporate videos is preferred.
• Excellent interpersonal skills.
• Proven ability to advise, influence and work effectively with all levels of management.
• Excellent project management, coordination, and organizational skills.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.