Lead CRM DevOps & Platform Reliability Engineer
Summary
The Lead CRM DevOps & Platform Reliability Engineer will manage the end-to-end DevOps strategy, CI/CD pipelines, and AWS infrastructure for CRM/OM platforms. The role focuses on ensuring system reliability, scalability, and security through observability tools like Splunk, Prometheus, and Grafana.
StarHub Ltd in Petaling Jaya is seeking a Lead CRM DevOps Engineer to own end-to-end DevOps strategy for CRM/OM platforms. You will design CI/CD pipelines, manage Kubernetes (EKS) architecture, and govern AWS infrastructure to deliver reliable microservices with security and scalability.
You will define SLOs/SLIs, lead incident management, and drive observability using Splunk, Prometheus, Grafana, and CloudWatch while mentoring engineers and collaborating across teams.