Lead Cust Exp Specialist
Summary
Oversee commercial billing for customer orders in SAP, handling invoices, tax compliance, and documentation to ensure timely payments and regulatory adherence.
- Responsible for all the commercial aspects of the customer Billing transactions and follows :
- Organizing Earnest Money Deposits, Security Deposits, Bank Guarantees.
- Order release in SAP and matching it with PO.
- Issuance of Tax Invoice, Debit Note, Credit note, Generate Proforma Invoice, in SAP, follow e-invoicing/IRN compliance and organizing e-waybill for goods movement.
- Ensuring billing as per Customer PO terms & material movement and driving timely billing as per PO terms
- Billing, Documentation, Project Reconciliation support and keeping records updated.Invoice uploading on customer portal under supervision of Matrix manager.
- follow up with customer for various forms / documents required for dispatch
- Provide instructions for movement of material & AWB, Check AWB draft and provide approval for final AWB under supervision of Matrix manager.
- Close co-ordination with Operations, Sourcing for commercial documentation for claim of payment
- Documentation handling under supervision of Matrix manager for letter of credits and close coordination with Bank for timely collection of payment.
- Compliance to Export norms. Export Lodgement with AD Banker under supervision of Matrix manager.
- Compliance to GST and Tax laws under supervision of Matrix manager
- Documentation support for Tax audits:
- Providing supporting documents required for Audits, Tax Assessments, Statutory Forms, reconciliation /utilization of e-waybills under supervision of Matrix manager
- Issuance, tracking and collection of Expired Bank Guarantees
- Attend Project Reviews, cash calls to support business support functions in timely collection of payment under supervision of Matrix manager.
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