Lead Cust Exp Specialist

Key Responsibilities:
1. Review, analyze, and manage customer and supplier contracts.
2.Ensure compliance with company policies, legal requirements, and contractual obligations.
3.Coordinate with Sales, Legal, Procurement, Finance, and Operations teams.
4.Track contract milestones, renewals, amendments, and expirations.
5.Identify contractual risks and support mitigation activities.
6.Maintain accurate contract documentation and records.
7. Support contract negotiations and change management processes.
8.Generate reports and provide contract status updates to stakeholders.

Required Experience:
1. 3–8 years of experience in Contract Management, Contract Administration, Procurement, or Commercial Operations.
2.Experience working with ERP systems such as SAP, Oracle, or similar platforms.
3.Strong understanding of contract lifecycle management.
4.Excellent stakeholder management and communication skills.
5.Experience in a multinational organization is preferred.
6.Knowledge of legal and commercial terms is an advantage.

Preferred Skills:
1.Strong analytical and problem-solving abilities.
2.Attention to detail and process-oriented mindset.
3.Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
4.Ability to work in a fast-paced environment and manage multiple priorities.