Lead Custodian

$15.00 - $18.50 PER HOUR
GENERAL PURPOSE:
The purpose of this position is to ensure Harmons’ standards for cleanliness, sanitation, and safety are being met throughout the store. This person will be responsible for overseeing deep cleaning in departments and ensuring deep cleaning does not interfere with customer service. Also, this person will create cleaning plans and train new maintenance associates. This person will also assist customers and associates with maintenance issues and provide exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:

This position requires open availability, weekends, and holidays.
Ensures the cleanliness and sanitation of all areas throughout the store
Performs a safety walk of the store to identify and correct potential hazards
Assists customers and fellow associates with maintenance issues throughout the store
Oversees deep cleaning in departments, ensuring cleaning does not interfere with customer service
Creates and implements effective and timely cleaning plans for entire store
Empties trash and recycling bins in departments and employee areas
Cleans and sanitizes restrooms
Cleans glass throughout the store
Sweeps and mops floors throughout the store
Cleans employee break room including the refrigerator
Cleans and organizes the store’s maintenance closets and mechanical rooms
Orders maintenance chemicals and supplies
Mentor and train maintenance associates
Delivers excellent customer service to all customers
Teaches and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
Follows established departmental and store policies and procedures
Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Ability to interpret policies and procedures
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused
Ability to use good judgment and to make decisions quickly and independently
Ability to professionally and appropriately handle conflict
Ability to work weekends, evenings, overnight, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to chemicals and hot, cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.