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NSW Department of Customer Service

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Lead, Data & AI Platform Engineering

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Summary

Leads platform engineering for the NSW Government's data and AI estate: you set the target architecture and roadmap, manage a small team, and uplift security, identity, deployment and agent orchestration on the Azure/Snowflake data platform, driving DevSecOps, data pipelines and agentic AI workflows.

NSW Department of Customer Service seeks a Manager Data & AI Platform Engineering in Sydney to lead the platform target state architecture and roadmap. You'll head a small team to uplift security, identity, deployment and agent orchestration across our Azure/Snowflake data platform, with strong autonomy and strategic impact.

You will drive DevSecOps practices, oversee data pipelines and agentic workflows, and collaborate across the Directorate to deliver innovative analytics and AI capabilities

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