Lead Facilities Technician & HVAC (SM)
LEAD MAINTENANCE
Summary of Responsibilities
HVAC Technician/ Lead Maintenance in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager.
Key Performance Indicators
A successful Service Technician will routinely achieve the following performance metrics:
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Maintenance expenses within the Community’s Maintenance Budget
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Work Order completion within 3 days of submission
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Make Ready completion within 5 days of moveout
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Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders
Core Values
A Service Technician must embody the following unchanging values:
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Integrity: perfectly honest and dependable with highest level of work quality
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Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
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Work Ethic: punctual and task oriented producing a high quantity of work
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Teamwork / Respectfulness: assists in team responsibilities; receptive of feedback / mentorship
Technical Responsibilities
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Make Readies: make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
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Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
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Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
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Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initializing completed scopes
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Completes independent quality reviews for the MAKE READY PLANNING & PUNCHLIST