Lead Field Technician IV/Tester

We are seeking a Lead Field Technician IV/Tester to join our EF&I team throughout the state of KY. This role is not limited to one city, but will require the Tester to travel across the Commonwealth.

Responsibilities

• Install, turn-up and test Fujitsu Flashwave 9500 and Juniper MX480 (Must have experience on these platforms!)

• Travel to customer locations

• Performs appropriate tests in most signaling platforms including small to medium sized private branch exchange (PBX), digital signal (DS-0 through DS-3), and optic carrier (OC-3) to dense wavelength division multiplexing (DWDM)

• Provide a high level of customer service ensuring that any escalations or concerns are completed as requested and addressed in a professional and courteous manner

• Lead test teams and mentor junior testers and technicians to accomplish project goals

• Inventory all job related materials and assist with inventory control as required

• Perform power verification, power up of equipment and acceptance checks on equipment to ensure it meets customer specifications

• Locate and troubleshoot faults to ensure customer satisfaction

• Ensure project deadlines, timely service and quality standards are met

• Produce test reports and analysis documents; Redline the documents as required

• Work with detailed engineering drawings and rack layout diagram

• May perform other related duties as assigned

Desired Skills and Experience

• Minimum of 5 years’ installation/testing experience. Must have the abilities of a Lead Tester

• Fujitsu Flashwave 9500 and Juniper MX480 certification for test and turn-up is preferred

• In-depth technical knowledge with regards to Telcordia GR-1275 standard

• Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction

• Strong communication skills, both written and verbal

• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

• Must have and maintain a valid state driver’s license

• Successful completion of pre-employment drug & alcohol testing and criminal background screen

• Extensive travel throughout Kentucky is required

We would like to build a strong pipeline of talent. This opportunity should develop next month so please send over your resume today for first opportunity!