Lead Full Stack Engineer, Exception Management and Workflow Platform
Summary
Lead engineer who architecturally owns Citi's enterprise exception management and workflow governance platform: building Java/Spring Boot microservices and REST APIs, orchestrating workflows with Camunda/Flowable and Kafka, implementing maker-checker approvals and RBAC/ABAC controls, and delivering React/TypeScript dashboards and task inboxes.
In this role you will lead the design and delivery of Citi’s enterprise exception management and workflow governance platform. You’ll architect scalable microservices and REST APIs, and implement robust workflow orchestration to support end-to-end case handling at scale. You will collaborate across teams to enforce governance, roles, and secure access while delivering high-volume UI experiences. This is a hands-on technical leadership role that shapes risk, governance, and operational resilience across the organization.
Pay / Benefits- hybrid work model
- learning and development programs
- competitive compensation
- resources for financial wellbeing
- Architect and build scalable microservices and REST APIs in Java and Spring Boot for enterprise-wide exception and case management.
- Design and implement exception and case management workflows (intake, validation, creation, allocation, resolution tracking).
- Develop workflow orchestration with Camunda or Flowable for dynamic routing, task assignment, escalations, and SLA management.
- Build configurable maker-checker frameworks for multi-level approvals and segregation of duties.
- Implement entitlement and governance controls including RBAC/ABAC and full audit trails.
- Design event-driven integrations with Kafka for asynchronous processing and real-time notifications, plus ServiceNow connectivity.
- Develop high-volume React and TypeScript interfaces with dashboards and task inboxes to provide visibility to users.
- 6+ years in applications development with experience in financial services or regulated environments.
- Hands-on Java and Spring Boot experience with secure, scalable microservices and REST APIs.
- Experience with BPMN-based workflow engines (Camunda, Flowable) and dynamic routing, escalations, and SLA management.
- Experience designing maker-checker frameworks and entitlement models (RBAC/ABAC) with audit trails.
- Strong Kafka experience for event-driven architectures and ServiceNow integration.
- Proficiency with React and TypeScript for enterprise UI.
- Bachelor's degree or equivalent experience.
- Proven ability to design secure, resilient, high-performance shared services.
- Strong communication and stakeholder management
- Leadership and mentoring capabilities
- Collaborative, cross-functional teamwork
- Java
- Spring Boot
- Microservices architecture