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Lead Host

Open 23d

Summary

Lead Host manages guest seating, reservations, and dining-room flow at an upscale restaurant, using reservation software like OpenTable.

The role of a Lead Host is to delight our guests, be the face of the company, and ensure a smooth dining experience from the time someone walks into the restaurant to the time they leave. A typical shift includes greeting guests, escorting them to their tables, managing wait-time, answering phones, and taking reservations. Operate and troubleshoot reservation software.

What you will do:

  • Greet guests warmly upon arrival, manage reservations, and coordinate seating to ensure a smooth and organized dining room flow.

  • Communicate effectively with servers and management to balance table assignments and maintain accurate wait times.

  • Provide guests with menus, answer basic questions about the restaurant, and ensure guests feel welcomed and attended to from the moment they arrive.

  • Maintain the host stand, reservation system, and waiting area while delivering professional, polished first and last impressions for all guests.

What you will bring:

  • Prior Lead Host experience preferred
  • Experience with Open Table preferred
  • Weekend & Closing shift availability preferred
  • Experience in high- volume upscale dining preferred
  • Must be 18 years of age or older

What we bring to the table:

  • $17 per hour
  • Paid time off
  • Personal Days
  • Medical, Dental, and Vision insurance options
  • 401k with 4% company match
  • Generous employee discount
  • Opportunities for growth

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