Lead Housekeeper

We are seeking a detail-oriented and dependable Vacation Rental Lead Housekeeper who takes pride in creating immaculate, welcoming spaces for our guests. This role is essential to delivering a high-quality guest experience by ensuring our vacation homes are consistently clean, well-stocked, and guest-ready.

The ideal candidate is proactive, efficient, and service-minded, with a strong eye for detail and a commitment to upholding brand standards. As a Vacation Rental Lead Housekeeper, you will play a critical role in maintaining the comfort, cleanliness, and presentation of our properties while working closely with operations and guest experience teams.

Responsibilities

• Clean and prepare vacation rental homes between guest stays, including bedrooms, bathrooms, kitchens, and living areas.
• Supervise and coordinate the work of housekeeping staff (room attendants, cleaners, public area staff).
• Ensure timely cleaning of rooms, especially for check-ins and check-outs.
• Make beds, change linens, dust, vacuum, mop, sanitize surfaces, and restock guest amenities and supplies.
• Inspect properties for cleanliness, damages, missing items, or maintenance concerns and report issues promptly to management.
• Ensure homes meet established quality, safety, and presentation standards prior to guest arrival.
• Maintain cleanliness and organization of linen closets, storage areas, and housekeeping carts.
• Assist with laundry duties, including washing, drying, folding, and organizing linens and towels.
• Fulfill guest housekeeping-related requests in a timely and professional manner when required.
• Return items left behind by guests to the designated lost and found process.
• Follow all company policies, procedures, and safety guidelines.
• Perform additional duties as assigned to support operational excellence.
• Monitor staff performance and provide feedback or corrective action when needed.
• Promote teamwork and maintain staff morale.
• Ensure proper use and care of all work equipment and assets.