Lead Infrastructure Engineer - Enterprise Backup

Position Summary

The Lead Infrastructure Engineer - Enterprise Backup is responsible for the design, implementation, and operational support of Enterprise Backup & data protection platforms, with a focus on Veritas NetBackup and Flex. This role ensures high availability, performance optimization, and resiliency of backup services across on‑prem and hybrid/cloud environments.

Primary Responsibilities

Backup & Recovery (NetBackup)

• Design, implement, and administer Veritas NetBackup (including Flex Appliances).
  
• Define and manage backup policies, retention schedules, and recovery procedures.
  
• Monitor and troubleshoot backup jobs to ensure SLA compliance.
  
• Perform restore validations, DR testing, and backup audits.
  

Data Protection & Disaster Recovery

• Develop and implement enterprise backup and disaster recovery strategies.
  
• Integrate backup solutions with virtualization (VMware).
  
• Support replication, archiving, and data lifecycle management initiatives.
  

Operational Excellence & Incident Management

• Lead troubleshooting, root cause analysis, and resolution of backup incidents.
  
• Drive service reliability improvements and prevent recurring issues.
  
• Support 24x7 operations/on-call rotation as needed.
  

Capacity Planning & Performance Optimization

• Monitor Backup utilization and forecast growth requirements.
  
• Optimize backup performance, deduplication, and storage efficiency.
  
• Plan and execute storage expansion and refresh activities.
  

Automation, Compliance & Documentation

• Automate backup operations using scripting (PowerShell, Python).
  
• Maintain technical documentation, SOPs, and architecture diagrams.
  
• Ensure compliance with security, governance, and regulatory requirements.
  

Collaboration & Leadership

• Partner with cloud, virtualization, database, and application teams to deliver integrated solutions.
  
• Provide technical leadership and mentoring to junior engineers.
  
• Act as SME for enterprise backup technologies.
  

Requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
  
• 8-10 years of experience in enterprise backup engineering.
  
• Hands-on expertise with:
  
• Veritas NetBackup (including flex appliance) administration and architecture
  
• Backup & recovery concepts (replication, deduplication, retention)
  
• Experience supporting production environments with high availability and SLA requirements.
  
• Shift timings 3 pm to 11pm Indian Standard Time
  

Preferred Qualifications

• Experience with data protection appliances (Data Domain, NetBackup appliances).
  
• Knowledge of virtualization platforms (VMware vSphere, Hyper‑V).
  
• Familiarity with ITSM tools (ServiceNow).
  
• Certifications (preferred):
  
• Veritas NetBackup Certification
  
• ITIL Foundation