Lead IT Engineer | 12758

About This Opportunity

CTI Staffing is partnering with a well-established life sciences manufacturing organization to find a Lead IT Engineer for their site in Bloomington, IN.

This is a hands-on technical leadership role in a regulated environment. You will be the final escalation point for infrastructure issues, own change and release processes, and help shape the roadmap across on-prem and cloud. It is a contract-to-hire role with a clear path to a permanent seat.

What You’ll Do

• Act as the top escalation point for infrastructure incidents, outages, and vendor escalations
  
• Run major incident response and coordinate resolution across teams
  
• Own incident, request, change, release, and CMDB processes in ServiceNow
  
• Oversee patching and maintenance for validated and non-validated systems with QA and compliance
  
• Guide firewall, network segmentation, and identity security (SSO, MFA, Zero Trust)
  
• Contribute to infrastructure roadmaps across on-prem, Azure, and AWS
  
• Lead BCP and disaster recovery testing and vulnerability remediation
  
• Mentor senior engineers and work with offshore support teams
  

Requirements

What You Bring

Must-Have:

• 5+ years in progressive IT infrastructure roles, including 2+ years in a lead or senior capacity
  
• Hands-on Windows Server, plus Hyper-V or VMware
  
• Hands-on Azure (IaaS/PaaS) and Microsoft 365
  
• ServiceNow or similar ITSM, including change, release, and CMDB
  
• Firewall, LAN/WAN, and wireless experience (Cisco, Fortinet, or similar)
  
• Willingness to join a 24/7 on-call rotation
  
• US citizen, able to work fully onsite in Bloomington, IN
  

Nice-to-Have:

• GMP or 21 CFR Part 11 validated-systems experience
  
• Veeam, MS SQL, SAN/NAS, and Ubiquiti
  
• SD-WAN and Infrastructure as Code
  
• Operational technology or lab systems exposure
  
• Bachelor’s degree in IT, computer science, or equivalent experience
  

Technical Environment:

• Windows Server, Hyper-V, VMware, Azure, M365, ServiceNow, Cisco, Fortinet, Veeam, MS SQL
  

What Success Looks Like:

• Stable, well-documented infrastructure with clean change control inside 90 days
  
• Major incidents resolved faster with clear escalation ownership
  
• A trusted lead the team and plant stakeholders rely on, with a path to conversion