Lead IT Operations

Responsibilities:

1. Strategic Planning:

• Identify opportunities for leveraging technology to enhance business processes, improve productivity, and drive innovation.
• Collaborate with senior management to prioritize IT initiatives and investments in accordance with the overall group IT strategy.
• Own the IT Plan for Essar Capital’s internal requirements and ensure adequate involvement from all stakeholders in identifying benefits and building the business case.

2. Technology Infrastructure:

• Oversee the design, implementation, and maintenance of robust IT infrastructure, including networks, telecom, servers and storage.
• Ensure the scalability, reliability and security of the organization's technology Infrastructure & Applications.
• Stay abreast of emerging technologies and trends and evaluate their potential impact on the organization.

3. Information Security:

• Establish and enforce information security policies, procedures, and controls to protect the organization's data and assets.
• Monitor and assess the effectiveness of security measures, and implement enhancements as needed.
• Respond to security incidents and breaches and lead the incident response and recovery efforts.

4. Digital Transformation:

• Drive digital transformation initiatives to modernize business processes, enhance customer experiences, and create new revenue streams.
• Champion the adoption of emerging technologies such as cloud computing, artificial intelligence, and Internet of Things (IoT) to drive innovation and competitive advantage.

5. IT Operations:

• Oversee day-to-day IT operations including helpdesk support, and vendor management.
• Work for IT operations of Essar Capital as well as other entities as allocated time to time.
• Ensure the availability, performance, and reliability of IT systems, Services, Application and implement measures to minimize downtime and disruptions. SAP Implementation and Operation experience of 3-5 years would be preferred.

6. People Skills:

• Foster a culture of collaboration, innovation, and continuous improvement within the IT organization.
• Build Digital DNA and Security Awareness among all users including employees, partners and customers.

7. Compliance and Governance:

• Ensure compliance with relevant regulatory requirements, industry standards, and best practices.
• Establish governance frameworks and processes to ensure accountability, transparency, and risk management in IT operations.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Proven experience of 10-15 years in a senior leadership role overseeing IT strategy and operations.
• Deep technical expertise in areas such as infrastructure management, ERP & Web application, cybersecurity, and digital transformation.
• Strong understanding of regulatory requirements and compliance standards relevant to the Indian market.
• Excellent leadership, communication, and stakeholder management skills.
• Certifications: IT relevant certifications such as ITIL, and PMP are highly desirable