Lead IT Operations & Infrastructure

• Ensure stable, secure, and efficient IT operations across the company

• Lead and deliver IT infrastructure, cybersecurity, and IT operations projects with clear business impact

• Establish structure, transparency, and ownership in IT processes and systems

• Reduce operational IT workload on leadership by taking end-to-end responsibility

• Strengthen cybersecurity and governance in a pragmatic way

• Enable teams through reliable, secure, and efficient IT systems and services

• Define and maintain the company's IT infrastructure roadmap, including servers, networks, cloud services, cybersecurity, and workplace technology

• Support IT budgeting, vendor selection, and cost management activities

Key Tasks

• Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling

• Act as main interface and coordinator for the external IT service provider

• Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions)

• Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers

• Define and improve IT processes (onboarding, access management, device lifecycle, support workflows)

• Coordinate cybersecurity measures including assessments, audits, and awareness initiatives

• Manage software landscape and licenses, including engineering tools and enterprise systems

• Support introduction and rollout of new software solutions across departments

• Ensure documentation, transparency, and basic governance across IT systems

• Identify opportunities to improve efficiency through digital tools and automation

• Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement

• Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities

Competencies & Duties

• Strong project management and execution skills with ability to handle multiple parallel topics

• Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs

• Structured and pragmatic approach to problem solving

• Ability to translate business needs into IT solutions

• Strong stakeholder and vendor management skills

• Hands-on mindset with ownership mentality

• Clear communication and ability to create alignment across teams

• Compliance with company standards and quality requirements

Qualifications

• Degree in IT, Engineering, or related field

• 5+ years of experience in IT operations, infrastructure management, IT project management, or similar role

• Experience working with external IT service providers and managing vendors

• Solid understanding of IT infrastructure, networks, and cybersecurity principles

• Experience with enterprise software and license management

• Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous

• Familiarity with engineering or simulation software environments is an advantage

• Fluent in English; German proficiency (B2 or higher) is highly desirable due to regular interaction with local stakeholders