Lead IT Support Analyst

Required Skills: 3 years' experience working in a Tier 3 helpdesk or IT support environment Experience working in a Windows 7 / 10 environment Experience utilizing a ticketing system Experience utilizing Active Directory Ability to troubleshoot/problem solve issues over the phone Experience troubleshooting LAN issues (IP Addresses, Gateway, and Subnetting) Excellent customer service skills Able to learn/pick up new technologies quickly Desired Skills: Basic network administration experience As…