Lead Lube Technician
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Description
Position Summary
The Lead Lube Technician is responsible for performing basic automotive maintenance services in a fast-paced, customer-focused environment. This role requires attention to detail, strong communication skills, and a commitment to delivering high-quality service. Lead Lube Technicians are essential to the daily operations of the shop and play a key role in ensuring customer satisfaction and vehicle safety. This position supports the Shop Manager and assumes leadership responsibilities in their absence.
Key Responsibilities
- Drain motor oil, replace oil filters, and grease chassis fittings.
- Wash windshields and adjust tire pressure.
- Inspect and top off vehicle fluids.
- Assist customers in selecting oil types and additional services.
- Provide excellent customer service both verbally and in writing.
- Process payments for services performed.
- Perform coolant exchanges and fill services.
- Restock and maintain inventory levels on the shop floor.
- Maintain the cleanliness of the shop, office, and bathrooms.
- Supervise shop floor operations, ensuring technicians are properly assigned and vehicles are serviced thoroughly.
- Perform opening and closing procedures.
- Perform any and all other assigned duties