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THE DURBAN GROUP

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Lead Lube Technician

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Description

Position Summary

The Lead Lube Technician is responsible for performing basic automotive maintenance services in a fast-paced, customer-focused environment. This role requires attention to detail, strong communication skills, and a commitment to delivering high-quality service. Lead Lube Technicians are essential to the daily operations of the shop and play a key role in ensuring customer satisfaction and vehicle safety. This position supports the Shop Manager and assumes leadership responsibilities in their absence.


Key Responsibilities

  • Drain motor oil, replace oil filters, and grease chassis fittings.
  • Wash windshields and adjust tire pressure.
  • Inspect and top off vehicle fluids.
  • Assist customers in selecting oil types and additional services.
  • Provide excellent customer service both verbally and in writing.
  • Process payments for services performed.
  • Perform coolant exchanges and fill services.
  • Restock and maintain inventory levels on the shop floor.
  • Maintain the cleanliness of the shop, office, and bathrooms.
  • Supervise shop floor operations, ensuring technicians are properly assigned and vehicles are serviced thoroughly.
  • Perform opening and closing procedures.
  • Perform any and all other assigned duties
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