Lead Maintenance Engineer
Summary
Lead the maintenance and servicing of Kalmar and Bromma cargo handling equipment at client sites in Lagos, providing troubleshooting, preventative maintenance, inspections, warranty support, and technical training across electrical, hydraulic, PLC, CANBUS, and mechanical systems.
Based in Lagos, Nigeria, the successful candidate will be responsible for ensuring a high level of customer satisfaction by providing for timely, professional and effective communication and service support on Kalmar and Bromma cargo handling equipment and respond to all inquiries.
Main Tasks & Responsibilities
• Provide for direct technical support to clients through troubleshooting, technical advice via electronic means or direct participation on site
• Carry out inspections on client’s Kalmar equipment as per manufacturer’s guidelines
• Develop and offer spare parts recommendations to employer and clients
• Advise on necessary tooling and equipment to effectively service and repair Kalmar products
• Liaise with factory product support personnel for technical solutions
• Complete regular preventative maintenance as scheduled
• Communicate with customers regarding the diagnosis and repair problems experienced in the field
• Conduct product training for the customer and dealer technicians/operators to ensure competency
• Prepare and assist personnel in the field with documentation, report of labour, work orders, and inspections
• Evaluate, assist with and report on warranty claims
• Co-ordinate and assist with any factory directed corrective actions to equipment and provide report on completion
• Analyse technical issues and provide solutions
• Comply with OH&S policies and procedures in accordance with the law
• Ensure a safe working environment at all times
• Actively contribute to additional sales of service
Requirements
Experience
• A minimum of 5 years practical experience
• Experience in commissioning, maintenance, fault diagnosis and repair of mechanical handling, port, industrial operations or crane industry sectors
• Experience in troubleshooting and repair of DC and AC (low and high voltage) electrical systems, electronics and PLC + control modules.
• Experience in delivering product technical & operator training
• Preferably have completed various Kalmar training programs and processes certification for Kalmar software.
Skills & Knowledge
• Ability to read and follow electrical & hydraulic schematic drawings
• Knowledge in fault finding and diagnostics of CANBUS Systems
• Knowledge in diagnosis and repair of hydraulic systems
• Knowledge in diagnosis and repair of electrical systems and electrical control systems
• Knowledge in diagnosis and repair of mechanical systems including welding and diesel engines.
• Intermediate to advanced level in Microsoft applications – Excel, Word, PowerPoint, and Outlook.
• Excellent customer relationship skills
• Effective time management & administration skills
• People management and development skills
• Excellent communication skills (written and verbal English)
• Excellent interpersonal skills (ability to deal with all stakeholders in the business)
Competencies
• Customer orientated
• Team player
• Motivating and inspiring people
• Excellent work ethic and leadership qualities
• Ability to participate in all training and development programs
• Cultural sensitivity and adaptability
Education
• Mechanical/Electrical Engineering qualifications.
• Formal high school or degree qualification
• Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
Interest to join?
To apply for this role, please email your CV and cover letter to [email protected]