Lead Management & Program Analyst

The incumbent serves as the Lead Management and Program Analyst for the Loan Policy Team under the Loan Policy and Valuation Section, within Loan Guaranty Service(LGY). The incumbent functions as the senior technical authority and team leader supporting GS-13 Loan Policy Program Analysts responsible for national policy development, program analysis, business process improvement, stakeholder engagement, legislative review, lender oversight initiatives, training, and strategic program management

Specific duties include: Facilitates and leads teams of Central Office and field personnel regarding policies, activities, and the establishment of related changes to the regulations and procedures, best practices, business process improvements and business process reengineering. Reviews and provides technical assistance, correspondence, opinions, and other documentation to internal and external stakeholders as high-quality products. Composes technically accurate priority correspondence to the White House, members of Congress, other Government agencies, Veterans' Service Organizations, builders and lenders; as well as attorneys. Develops and delivers training to field office staff on system updates, policy and procedures, and general customer service standards. Assisting in planning, organizing, and independent judgment of critical business-matters of a national lending program. Analyzes precedent and highly complex problems relating to guaranteed loans submitted by field offices, lenders and other, and initiates appropriate correspondence or other means of affording proper solutions. Under guidance of the Supervisory Loan Specialist, reviews audits reports and egregious referrals, with the associated loan files to recommend concurrence or disagreement with the conclusions of the Monitoring Unit or field offices. Conducting assessments to ensure operational, policy-making, and external communication. Supporting the Assistant Director of Loan Policy and Valuation and the Chief of Loan Policy, in both internal and external contexts to explain or defend Loan Guaranty Service's in industry meetings/conferences. Processing requirements for VA guaranteed and direct loans; general mortgage lending industry experience. Work Schedule. Full Time, Monday through Friday, 8am to 4:30pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Lead Management & Program Analyst; PD422560GS-0343-14 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status.