Lead Manager Application Portfolio

Responsibilities: Lead Manager for an application portfolio, owning end to end Application Support and Operations for both traditional and AI native/agentic applications, ensuring timely and accurate ticket triage, troubleshooting, and resolution for Multi agent workflows (triage, diagnosis, remediation, communications) Drive adoption and operationalization of Agentic Operations, including AI assisted triage, diagnostics, self healing actions, and automated communications, ensuring alignment wi…