Lead Massage Therapist, Sports Core
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Location: Kohler, WI Opportunity The primary focus of a Massage Therapist is to support the commitment to customer care by efficiently and effectively providing the highest level of service. Must have excellent working knowledge of massage techniques, products, and procedures within Sports Core. Ensure member and guest comfort and satisfaction. Exceed client expectations. SPECIFIC RESPONSIBILITIES Provide the highest level of internal and external customer service set forth by Sports Core. Team members are responsible for upholding consistency in all standards. A direct line of communication is to be on-going among fellow associates regarding needs, concerns, and information. A professional demeanor must be presented at all times. In addition: Meet and greet members and guests with professionalism.Maintain cleanliness standards in all areas – including treatment rooms, public areas, and back-of-house spaces.Use proper verbiage at all times.Uphold and maintain set uniform and grooming standards.Knowledge of Sports Core services and amenities.Provide the highest level of technical service and adhere to SOP’s.Meet agreed-upon retail sales goals by educating guests on at home care. (Sales goals set depending on department and retail to service percentage.)Knowledge of Sports Core operations, services and amenities.Knowledge of emergency procedures. Includes “uncomfortable” situations which may arise with clients.Maintain continuing education based on State of Wisconsin requirements.Adhere to policies in place at Sports Core and Kohler Co.Perform other duties assigned This is a part time opportunity working weekdays & weekends. Shifts will vary between 8:00 am and 8:00 pm.


The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's experience, their education and work location.
It is the policy of Kohler Co. to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, gender identity or expression, military status or any other characteristic protected by federal, state or local laws. We are strongly committed to this policy and believe in the concept and spirit of the law. Kohler Co. is committed to assuring that:
All recruiting, hiring, training, promotion, compensation, and other employment related programs and processes are provided fairly to all persons on an equal opportunity basis without regard to any characteristic protected by law; Employment decisions are based on merit and the principles of equal opportunity; Its applicants and associates with disabilities have equal access to its employment processes, including those implemented through information and communication technologies. When requested and possible, Kohler Co. will provide reasonable accommodation to ensure qualified applicants and associates with disabilities receive equal employment opportunity in the operation of employment policies and processes. In addition, Kohler Co. complies with the Pregnant Workers Fairness Act (PWFA). It will provide reasonable accommodations to qualified applicants and associates to accommodate known limitations related to pregnancy, childbirth, or related medical conditions; It will provide reasonable accommodations for religious beliefs or practices where appropriate and in accordance with applicable law; and Associates and applicants will not be subjected to retaliation, harassment, intimidation, threats, coercion, or discrimination because they have exercised any right protected by law. Kohler Co. believes in and practices equal opportunity. The Assistant General Counsel, Employment & Compliance, serves as the Equal Opportunity Coordinator for Kohler Co., and has overall responsibility for assuring compliance with this Policy. All associates are expected to support and uphold this policy. Kohler Co. maintains Affirmative Action Plans as required by and in accordance with applicable law. Any questions regarding the Plans should be directed to the Assistant General Counsel, Employment & Compliance.