Lead Medical Assistant
We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care.
The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment.
Essential Functions/Responsibilities (other duties may be assigned):
- Serve as the primary resource and point of contact for Medical Assistant staff
- Lead by example by demonstrating professionalism, teamwork, and exceptional patient care
- Anticipate and plan for physician and clinic needs to ensure efficient daily operations
- Train and onboard new Medical Assistants and educate staff on new procedures and workflows
- Assist with interviewing and hiring Medical Assistant candidates
- Support staff scheduling and help ensure appropriate clinic coverage
- Oversee medical supply inventory and coordinate ordering as needed
- Assist with annual Medical Assistant evaluations and performance reviews
- Monitor the cleanliness, organization, and functionality of medical office equipment
- Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures
- Communicate personnel concerns and operational issues to management while providing support and guidance to staff
Required Skills and Experience:
- High School Diploma or GED
- Medical Assistant program completion or 3+ years of clinical experience
- CMA or RMA certification preferred
- 2 year of leadership experience preferred
- 3 years of healthcare experience
- Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred
- Ability to work in a fast-paced environment and assist wherever needed
- Strong multitasking, communication, and customer service skills
- Ability to travel between local office locations, as needed
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
Benefits Offered:
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) Plan with Company Match
- Employee Discount Program
- Paid Time Off
- Paid Holidays
Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
- Sit, talk, hear, and use hands to write, type, or operate office equipment
- Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
- Perform repetitive motions, including reaching overhead and typing
- Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
- Maintain peripheral vision, depth perception, and focus adjustments
#usfas