Lead Network Operations Engineer (Cisco)
About the Role
We're looking for an experienced Senior Network Operations Engineer to support and maintain large-scale enterprise networks. You'll be responsible for incident resolution, root cause analysis, network changes, and ensuring high availability of critical Cisco network infrastructure.
Key Responsibilities
Resolve network incidents and service requests.
Perform root cause analysis and implement permanent fixes.
Execute network configuration changes and upgrades.
Troubleshoot routing, switching, and connectivity issues.
Monitor and maintain enterprise network environments.
Participate in an on-call rotation for after-hours support.
What We're Looking For
5-8+ years of Network Operations, NOC, or Network Engineering experience.
Experience supporting large enterprise networks (500+ devices).
Strong Cisco Routing & Switching expertise.
Hands-on experience with:
OSPF, BGP, EIGRP
STP, VTP
TCP/IP and OSI Model
Packet capture and Wireshark analysis
Cisco IOS-XE devices
Experience with network monitoring and ticketing tools.
Nice to Have
CCNA and/or ITIL Certification.
Cisco Wireless or Cisco ISE experience.
TACACS and authentication/authorization knowledge.
Experience supporting telecommunications networks.
Why Join Us?
Work on large-scale enterprise Cisco environments.
Exposure to advanced network technologies.
Opportunity to solve complex network challenges.
Collaborative and high-performing technical team.
Work Schedule: Rotating shifts and on-call support based on business requirements.