Lead Product Manager - AI-Driven Lifecycle Growth
Summary
Lead a team to design AI-driven customer lifecycle growth strategies, using personalization and reward systems to boost engagement and retention.
Grab is seeking a Lead Product Manager for Customer Lifecycle Management in Petaling Jaya, Malaysia. You will spearhead AI-driven personalization, identify behavior signals, design reward systems, and validate outcomes with rigorous testing.
You will collaborate with ML and data science teams to build adaptive products that resonate with users. You will formulate strategies to grow engagement, lead experiments, and mentor teammates while coordinating with marketing to align features with