Lead Product Manager - AI Gateway (P4552)
Summary
Lead a team to build and manage AI infrastructure that powers retail AI solutions, translating business needs into technical product requirements for a data-driven retail media company.
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
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The AI Enablement team builds foundational AI capabilities that transform Kroger and 84.51, including better solutions and outcomes for our shoppers and our associates. AI Gateway is a cross-functional team within AI Enablement responsible for the primary AI infrastructure that powers these solutions and democratizes access to AI models. As a Product Owner for this team, you will work closely with the AI Gateway Product Director, Tech Leads for each product, and cross-functional design and development teams.
The LEAD PRODUCT MANAGER is the chief navigator, business champion, and team linguist that is accountable for setting team priorities and maximizing the value of the product results from the work of the development team. You own the details of the business and technical value delivered at the team level. You translate business requirements into product requirements to ensure that the product delivers on user needs. You own the measurement of the value delivered and other metrics for your product. This role requires excellent organizational and communication skills, technical acumen, and artificial intelligence domain knowledge.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
RESPONSIBILITIES:
- Drive business value for the team by prioritizing and ordering product backlog items based on the product roadmap, inclusive of product, engineering, UX and data science roadmaps.
- Experienced in managing multiple teams’ product backlogs in parallel and ensuring they’re transparent, visible and clearly communicated.
- Partner with cross-functional engineering, UX and data science peers to translate business desires/requirements into effective features and stories that are ready for development.
- Outlines clear acceptance criteria, to clearly communicate the definition of “done”.
- Partner with external contractors or technical support to ensure the delivery of the scope of work, within the agreed timeline, and in accordance to the stated acceptance criteria.
- Deep understanding of the business domain, stakeholders, business processes and constraints in which your product(s) play
- Deep understanding of customers/users’ problems, how they think and operate and the platforms/technology they use. Ability to become familiar with new technology, business domains, and/or analytical practices that impact your product(s).
- Understand and communicate organization objectives, strategies and solution needs to the team to facilitate results (where collaborative/as colleague)
- Manage and communicate dependencies and risks.
- Stakeholder management – experienced in building and managing internal and external stakeholder relationships to influence and drive change.
- Experienced level knowledge in the development and use of product data to influence product decisions/roadmap – both quantitative and qualitative.
- Clearly communicate the value of the work being delivered
QUALIFICATIONS, SKILLS, AND EXPERIENCE:
- Professional work experience in artificial intelligence / Generative AI applications.
- Skilled in managing cross-functional software development teams in an agile environment
- Skilled in managing business priorities against design/user needs while delivering against product roadmaps
- Skilled in managing end-to-end software product development.
- Stakeholder management skills – experienced in building and managing stakeholder relationships to influence and drive change.
- Problem solving, critical thinking and analytical skills
- Planning, organizational and time management skills
- Comfort with ambiguity – remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks.
- Exhibits qualities of and have proven to be a great teammate
- Verbal and written communication skills, ability to translate between business and technical
- Technical acumen – grasps the technical details to lead a team
- 4-6 years relevant experience
- Education: Bachelor’s degree or equivalent experience
ADDITIONAL SKILLS OF INTEREST
- Prior experience as a software engineer or Technical Product Manager – many of our customers are software engineers and data scientists.
- Experience deploying or working on a team that has deployed AI/ML models in cloud-based settings.
- Experience navigating corporate governance processes including Security, Cloud, Privacy, Data Sharing, and Legal.
- Experience leveraging various Generative AI chat tools (ie M365 Copilot, ChatGPT, Gemini, Claude) to simplify your life, work, or otherwise automate processes and accomplish previously impossible things.
- Experience developing AI Agents using an agent builder or agent framework.
- Experience developing or using MCP servers.
- Experience using coding agents (ie Claude Code, Codex, Gemini CLI, Github Copilot).
#LI-EB1
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- Preferred First Name
- What is your current permanent address? written answer
- What state do you permanently reside in? choose one
- Which work location would you prefer? choose any
- We have an in-office expectation for Monday-Friday and candidates must live in one of our hub locations or be willing to relocate (relocation assistance is provided). Please select one of the following that applies: choose one
- How did you first learn about 84.51° and this position?
- Why are you interested in 84.51° and this position? written answer
- What knowledge and skills do you bring to 84.51° to enable you for success? written answer
- Who is your current employer?
- Have you ever been employed by 84.51°? choose one
- Are you or have you ever been employed by dunnhumby? choose one
- Are you or have you ever been employed by Kroger Co.? choose one
- If your current employer is the Kroger Family of Companies, please list what department you are currently in, who your manager is, and state whether you've informed your manager of your application or not. Please input N/A if you do not currently work for Kroger. written answer · optional
- Are you bound by any commitments, contracts or agreements with your current or former employer(s) that might affect your employment with 84.51°? choose one
- Are you legally authorized to work in the U.S.? Proof of eligibility will be required before you can be employed. choose one
- Will you now or in the future require sponsorship for employment visa status (e.g. H1B status)? choose one
- If you currently hold a visa, what type do you hold? choose one
- LinkedIn Profile
- Website or Portfolio optional
- California Applicant Privacy Notice choose one
- The essential functions of this position have been listed in the job posting. Can you perform the essential functions of the position for which you are applying as they are listed in the job posting with or without reasonable accommodation? choose one
- As part of the hiring process, applications who receive an offer of employment may be asked to submit to a drug screen test to detect the presence of certain drugs or their metabolites. Offers are conditioned on passage of that test. If you are asked to submit to a drug test and you refuse to be tested, or you do not pass, 84.51° will revoke any offer of employment. All drug tests will be conducted in accordance with applicable federal and state law and will be done by way of urine collection and screening. Therapeutic levels of medically prescribed or over the counter medicines may lead to positive test results. If offered a position, would you be willing to be screened for illegal drug use in the next 24 hours? choose one
- If offered a position, would you be willing to submit to a criminal background check, a previous employment verification check, and/or an education verification check? choose one