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ICICI Lombard

Lead Product Manager - Enterprise Platforms

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Description

Role & responsibilities :

- Define and own product vision, roadmap, and adoption strategy for IL OneForce across user roles.

- Drive requirements for core platform modules including dashboards, Partner Analytics, Conversion Funnels, Renewals, Lead & Prospect workflows, Gamification, Contests, and configuration-driven platform control.

- Partner with business stakeholders to translate KPIs and operational needs into scalable product capabilities.

- Work closely with Tech, Design, Data, and QA teams to execute product releases with precision.

- Integrate AI/ML, analytics, automation, and insight-driven workflows to enhance decision-making and productivity.

- Ensure high-quality UX through user research, feedback loops, and iterative enhancements.

- Drive governance, auditing, role-based controls, and operational reliability across the platform.

- Measure product success through adoption, productivity uplift, engagement, and business impact metrics.

- Represent IL OneForce in leadership reviews, showcases, and strategic planning sessions.

Preferred candidate profile :

- Product Thinking & Problem Solving

- Execution Excellence

- Cross-functional Collaboration

- User Experience Orientation

- Analytical & Data-driven Decision Making

- Stakeholder Management

- Strategic Roadmap Planning

- Familiarity with AI/ML-enabled product capabilities (preferred)

- 5 to 8 years of product management experience in enterprise platforms, sales productivity tools, CRM/SaaS, or workflow automation products.

- Experience working with engineering, design, analytics, and business teams.

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