Lead Product Manager, TradeNet

GovTech is Singapore's lead agency for digital government and the Smart Nation initiative. We build and deploy technology that meaningfully improves lives — for citizens, businesses, and the public sector.

Many of Singapore's most critical government systems were built decades ago — pioneering for their time, but now running on aging technology, tightly bound to vendor dependencies, and struggling to keep pace with evolving policy and industry demands. We are bringing these platforms in-house and rebuilding them from the ground up — rethinking not just the technology, but the operating models, user experiences, and regulatory workflows they underpin.

TradeNet — Singapore's National Single Window for trade permit processing. Launched in the late 1980s, it processes over 9 million permit applications annually across import, export, and transshipment, contributing to approximately 10% of national tax revenues. Designated as critical IT infrastructure, TradeNet is being brought in-house to secure Singapore's technology sovereignty over one of its most consequential trade systems.

Responsibilities

• Define and own the product strategy for modernisation of your key system(s).
• Translate complex business, technical, and policy insights into clear roadmaps that align teams and drive measurable outcomes.
• Establish success metrics (OKRs, KPIs) and ensure alignment with the policy, business, and operational objectives.
• Build strong stakeholder alignment through evidence, trust, and well-earned relationships — resolving complex dependencies and securing senior management support for product strategy and investments.
• Develop deep system and domain expertise, serving as the subject-matter expert for your product(s) — bringing informed perspective to agency escalations, regulatory tradeoffs, and decisions that shape product approach across government and industry stakeholders.
• Champion adoption of emerging technologies and industry best practices to improve team effectiveness and impact.
• Lead and mentor a team of talented product managers, setting the bar for product thinking, execution rigour, and professional development of each team member.
• Lead hiring of other product leaders for your team and outside, identify and coach future leaders
• Lead end‑to‑end product execution of a major product —from ideation to launch to iteration—ensuring high standards of quality, security, accessibility, and compliance.
• Collaborate with engineering, design, research, operations, and data teams to deliver cohesive, scalable user experiences.

Qualifications

• Bachelor’s degree and 10+ years of product management or equivalent experience with strong demonstrated impact in the consumer/enterprise/platform ecosystem.
• Track record of delivering complex products at scale with measurable business impact.
• Excellent communication and leadership skills, capable of inspiring teams and influencing senior leaders.
• Strong stakeholder management skills — ability to navigate complex, multi-agency environments and build alignment across government agencies, vendor partners, and industry players.
• Strong analytical skills with the ability to leverage data to inform product decisions.
• Proven experience hiring, managing, mentoring, and coaching a team of product managers.

Preferred Qualifications

• Experience modernising or re-platforming complex enterprise systems, B2B applications, or legacy platforms.
• Domain expertise in trade/customs or building/construction industries.
• Experience in process optimisation, regulatory technology, or government digital transformation.
• Prior engineering experience working on complex web applications or enterprise systems.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers