Lead Product Operations Manager
Description
What you will do :
- Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders.
- Process & Operating Models: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams
- Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms
- Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
- AI Competent: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations.
- Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
- Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority.
- Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences.
- Product & Software Expertise: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams.
What we are looking for :
- Experience: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.
- Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.
- Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
- Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision.
- Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution.
- Influence & Change Leadership: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities.
- Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues.
- Education: MBA preferred or business, engineering, or comp-sci preferred.
Skills
As published by lever · 10 questions · 2 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Other website
Pick from a list (8)
- Are you able to report to our Toronto office at 160 Bloor Street East 3 days per week?
- Are you eligible to work for any employer in Canada?
- Do you now, or will you in the future, require visa sponsorship/transfer to work in Canada?
- How many years of relevant professional experience do you have for this role?
- Are you currently located within commuting distance of the role’s primary work location?
- Would you need to relocate to accept this position?
- What annual base salary range are you targeting for your next role?
- How did you first learn about this opportunity?
Written answers (2)
- What are your salary requirements? Please be specific - do not list 'negotiable'
- What interests you most about this role?