Lead Public Safety Dispatcher

About the Position: Serve as a Lead Public Safety Dispatcher providing emergency response dispatching of police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Responsible for the receipt and effective evaluation of emergency calls; determining nature of call; prioritizing emergency and non-emergency calls; identify the level of response necessary to provide additional information to the responding units.

Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority emergency medical dispatch system.

Monitors status and availability of police, fire and medical units to assure an appropriate response is made.

Ensures that the organization’s strategic plan, mission, vision and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans and work products and services.