Lead Quality Assurance Engineer - Patient (Remote - United States)
This position is no longer accepting applications(closed Sep 4, 2026).
Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
Job Summary:
The Lead QAE is responsible for guiding the QAE team in the planning, execution, and delivery of high-quality Nextech solutions. This role evaluates project scope and feasibility from a testing perspective, ensures timely delivery of QAE milestones, and facilitates effective communication across stakeholders. The Lead QAE collaborates closely with QAE Manager, Development, Product, DevOps, and Support to ensure robust quality standards across Nextech products.
All responsibilities must be carried out in compliance with EEO laws, HIPAA, ERISA, and other relevant regulations.
Essential Functions
- In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
- Lead QAE team execution and planning; manage shifting priorities and adjust as needed.
- Assess team capabilities and work with the QAE Manager to customize mentorship and encourage professional development.
- Facilitate career growth by providing mentoring and performance feedback together with the QAE Manager.
- Collaborate with the QAE Manager to ensure the team is properly resourced for delivery.
- Serve as the primary QAE contributor and contact for assigned projects.
- Guide test strategy, planning, and review decisions; uphold QAE excellence within the tech stack.
- Actively participate in Sev-1 and Sev-2 incident war rooms for their product areas, lead root cause analysis (RCA) using the 5 Whys method, take ownership of issue analysis, and prioritize solutions to minimize escaped defects within their respective product domains.
- Translate business and customer needs into actionable, testable requirements.
- Effectively advocate for automation framework extensions that will lead to more efficiency in the quality management process
- Effectively troubleshoot and surface issues to SETs regarding the automation scripts as part of feature development and regression testing cycles
- Work with Product, Engineering, UI/UX and Delivery teams to understand customer problems, provide feasible technical solutions and create delivery plans.
- Drive innovation in QAE processes; foster experimentation and creativity while providing constructive feedback.
- Own test quality; implement and enforce QAE practices and standards.
- Identify and prioritize QAE technical debt and continuous improvement opportunities.
- Maintain awareness of how QAE output impacts broader business goals; articulate this to the team.
- Ensure strong collaboration within the QAE team and across functional areas.
- Represent QAE in cross-functional meetings; communicate progress, blockers, and expectations effectively.
- Demonstrate excellence in both written and verbal communication.
- Promote ongoing learning and keep current with new QAE technologies and patterns.
- Carry out additional responsibilities as assigned based on business need.
Minimum Requirements
- Typically, 7+ years industry experience in software quality assurance
- Coaching/team guidance experience
- Experience with Test Case Management software, Zephyr Scale
- Experience working with JIRA
- Experience with automation using Playwright
Preferred Qualifications
- Bachelor’s or equivalent college degree
- Solid understanding of HIPAA privacy laws
- Experience working with a Software as a Service (SaaS) development team
Work Environment/Physical Demands
- 100% Remote role.
- General home office environment
- Long-distance or air travel as needed – not to exceed 5% travel.
- Activities require a significant amount of work in front of a computer monitor.
Total Rewards:
Generous annual bonus opportunity
Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
11 paid holidays
Your Day Your Way - Celebrate a day of cultural or social significance to you
Access to Linkedin Learning courses for professional development
Insurance: Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave (After 6 months with the company)
Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
Skills
As published by lever · 14 questions · 3 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Pick from a list (11)
- I consent to receive communications from a recruiter about this job via SMS. Messages may be sent between the hours of 8AM-7PM EST. Message and data rates may apply optional
- Are you legally authorized to work in the United States?
- Will you now or in the future require sponsorship (H-1B, OPT or STEM OPT, L-1, O-1, TN, E-3, F-1, J-1, H-4 EAD, or other visas) to legally work in the U.S?
- Nextech requires all candidates who accept an offer to successfully complete a background check which includes employment, education verification and a criminal background search as part of the onboarding process after an offer has been accepted. Candidates must also be legally authorized to work in the United States at the time of hire; without requiring company sponsorship. We are committed to maintaining a fair and inclusive hiring process in alignment with applicable laws and guidelines. optional
- Nextech allows remote work from home within the United States. Work or system access from outside the U.S. is not permitted. To meet healthcare data residency and compliance standards, Nextech monitors and restricts unapproved foreign or VPN access. optional
- Is your current employer a Nextech client or actively using Nextech software?
- How many years have you worked in Software Quality Assurance?
- Which best describes your experience with Zephyr or similar test case management tools (e.g., Xray, ADO)?
- Which best describes your experience with test automation (including Playwright)?
- What best describes your hands-on testing experience across releases?
- Which best describes your role during a testing cycle in an agile environment (including use of JIRA or similar tools)?
Written answers (3)
- Legal Name
- If sponsorship is required, which type of work visa/authorization? Please list below or enter N/A.
- Please include your LinkedIn Profile: