Lead, Quality

Role Summary The front-office Quality Lead owns quality outcomes for the CRM, C&I, and Web teams — leading a small group of QA analysts and QE engineers day to day, while acting as the single point of contact for quality within those teams' sprint cycles, releases, and design conversations. This is a hands-on people-leadership role: part coach and career-manager for the team, part quality strategist for three product areas, and part operational owner for release quality on the teams covered. Th…