Lead-Quality-VRM Channel

Role/ Job Title: Lead-Quality-VRM Channel Business: Virtual Relationship Manager Function/ Department: VRM Place of Work: Thane Job Purpose Develop and Deliver effective Quality SLA's with the team for maximising Cx and productivity. Roles & Responsibilities Set-up, manage and be responsible of achievement of Quality SLAs across all live projects. Guide Team leaders/Managers and team members on Quality related process and practices. Collect and analyze data to detect factors leading to variance…