Lead Retail Team Member

Retail Lead

Rosemont Market & Bakery · Cape Elizabeth

Join the team that keeps a busy Maine market running smoothly, day in and day out. As a Retail Lead, you'll step into a hands-on leadership role - sharing the workload with your Retail Manager, guiding your team through daily tasks, and helping customers find exactly what they came for (plus a few new favorites along the way).

This is a great fit for someone who loves the pace of a market, enjoys mentoring others, and is looking for a next step toward retail leadership.

What You'll Do

Lead the shift

• Keep the department running smoothly - overseeing workflow, quality control, product storage and rotation, and inventory data.
• Delegate daily projects to the team to keep things efficient and consistent.
• Step in for the Store Manager when needed, and act as a clear line of communication between the team and management.
• Help train new hires and model Rosemont's standards for the whole team.
• Open and close the market, including handling the POS system and bank deposits.

Take care of customers

• Bring friendly, attentive service to every interaction.
• Share your knowledge of the products on the shelves - where they come from and what makes them worth trying.

Keep things running behind the scenes

• Oversee inventory receiving, stocking, and storage.
• Keep department records accurate, using Rosemont's live inventory system.
• Flag inventory or delivery discrepancies to your Retail Manager right away.
• Process delivery invoices and paperwork per market policy.
• Keep the space clean, organized, and welcoming.
• Report safety concerns immediately so they can be resolved fast.

What You'll Bring

• Great communication skills - you can train a new hire and help a customer with equal ease.
• A genuine interest in Maine's local food economy, food trends, and the makers behind the products.
• A team-first attitude, with a commitment to a respectful, inclusive market for staff and customers alike.
• Experience with Catapult or similar inventory management software.
• A sharp eye for detail and consistency.
• Strong problem-solving and organizational skills.
• The ability to manage multiple projects independently.
• Reliable transportation.
• English language proficiency.

Experience & Education

• High school diploma or equivalent required; college degree a plus.
• 2+ years in retail, customer service, or the local food and farming world.
• Previous leadership experience preferred.

The Work Environment

You'll be on your feet in a lively market filled with groceries, baked goods, produce, prepared foods, and the best of what Maine has to offer. This is a full-time, in-person role at a Rosemont Market location, with a flexible schedule that includes days, nights, and weekends (set in coordination with your Store Manager). Expect a busy, energetic environment - plus occasional trainings, meetings, and certifications.

Good to Know

• Ability to lift up to 50 lbs.
• Ability to bend, twist, squat, and reach comfortably.
• Ability to stand and stay active for most of a shift.

Ready to lead with us? We'd love to hear from you.